Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: March 15, 2025
Information We Collect
At nyonexivia, we collect information that helps us provide better budgeting services and educational resources. We're upfront about what we gather and why we need it.
Personal Information You Provide
- Contact details including name, email address, and phone number when you reach out to us
- Financial information you choose to share during budget consultations
- Feedback and questions submitted through our contact forms
- Registration information for webinars and educational programs
Information Collected Automatically
Like most websites, we automatically collect certain technical information when you visit our site. This includes your IP address, browser type, and how you navigate through our pages. We use this data to improve your experience and understand which resources are most helpful.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Communication and service delivery | 5 years after last contact |
| Website Analytics | Site improvement and user experience | 2 years |
| Financial Data (if provided) | Budget consultation services | 7 years (regulatory requirement) |
How We Use Your Information
We use your information solely to provide the services you've requested and to improve our educational offerings. We don't sell your data or use it for purposes you haven't agreed to.
Primary Uses
- Responding to your inquiries about our budget review services
- Delivering educational content and webinar notifications
- Improving our website functionality and user experience
- Complying with Australian financial services regulations
We may also use aggregated, non-identifiable data to understand trends in budgeting challenges and develop better educational resources. This helps us create content that addresses real financial concerns people face.
Data Protection and Security
Protecting your information is a top priority. We implement multiple layers of security to safeguard your data, especially given the sensitive nature of financial information.
Security Measures
- SSL encryption for all data transmission
- Secure servers with regular security updates and monitoring
- Limited access controls - only authorized staff can view personal information
- Regular security audits and vulnerability assessments
- Secure backup procedures with encrypted storage
While we take every reasonable precaution, no online system is 100% secure. We continuously monitor and update our security practices to protect against emerging threats.
Your Privacy Rights
Under Australian privacy laws, you have specific rights regarding your personal information. We make it straightforward to exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct any inaccurate personal information we have on file.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while we address any concerns you may have.
How to Exercise Your Rights
Contact us using the details below. We'll need to verify your identity before processing any requests. Most requests are handled within 30 days, though complex cases may take longer.
Data Sharing and Third Parties
We don't sell or rent your personal information to third parties. However, we may share limited information in specific circumstances to provide our services or meet legal obligations.
When We May Share Information
- With service providers who help us operate our website (hosting, email services)
- When required by law or to protect our legal rights
- In the unlikely event of a business merger or acquisition
- With your explicit consent for specific purposes
Any third parties we work with are bound by confidentiality agreements and must meet our privacy standards. We regularly review these relationships to ensure your data remains protected.
Cookies and Website Analytics
We use cookies and similar technologies to enhance your browsing experience and understand how people use our site. Most of these are essential for basic functionality.
Types of Cookies We Use
- Essential cookies that enable core website features
- Analytics cookies to understand site usage patterns
- Preference cookies to remember your settings
You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We don't use tracking cookies for advertising purposes.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically. The "Last Updated" date at the top shows when the most recent changes were made.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or concerns. Don't hesitate to reach out if you need clarification about how we handle your information.
We aim to respond to all privacy inquiries within 5 business days. For urgent matters, please call during business hours.